Frequently Asked Questions

2/17/2010 12:00:00 AM

 

 

 

 

Below is a list of questions that Practice Flow Solutions is fequiently asked.  Please contact us if you have any specific questions we can help you with.

 

 

 

 

 

 

How do you work with my local architect?

 

Practice Flow Solutions will complete our planning documents and then hand off our work to your architect of record.  We prefer to get your architect involved in the process earlier in the project so that you can take advantage of your entire team.  Our goal is make sure you have the best project that will allow your practice to be as productive as possible.  After we complete our work we are available for calls related to our work and your practice flow.

 

 

Where should practices focus their design dollar?

 

You want to get the biggest bang for your buck.  We believe this means using your dollars for upgraded finishes and design elements in places that will also act as visual cues for your patients to help them move through your practice.   For example, the check-out desk should have special ceiling and finishes that will allow it to stand out from the rest of the practice.

 

 

What if I already have a plan can PFS help?

 

We offer a Plan Review service that in conjunction with a Space Needs Assessment will allow us to inform you of any problems with the practice flow in the floor plan that was designed by others.  This service can help avoid long term problems that will cost your practice money in initial construction and lost patient visits every day.  Please contact us if you are interested in more details about the Plan Review service.

 

 

Why do I need to have a Space Needs Assessment?

 

No two medical practices are alike, so it makes sense that the space needs of each practice are also unique.  Practice Flow Solutions Space Needs Assessment will help you determine exactly how much space your practice needs so that you can confidently find the right building or land to create your practice.  This service also allows us to get a firm understand of how you see patients now and how to better that in your new practice space.

 

 

How to choose a designer/architect for my project?

 

The design/architect that you hire will be the most important decision you will make to the success of your project.  You want to make sure that your design team has experience with your type of specialty.  Healthcare or Medical design is a very alluring market for architectural firms. They may claim to have experience, but few truly have more than a handful of projects they have worked on.  The designers/architects of Practice Flow Solutions have over 38 years of experience working with all aspects of medical design.

 

Do not choose your designer on price alone.  The decisions that your designer makes will determine the cost of your overall project and determine if you will be able to see patients in a profitable manner in your new facility.  You will pay more for your built-in cabinets and furniture than you will for your architect and those items will not help you see any more patients.

 

You will want to have an architect that does not require you to pay travel expenses during the construction phases.  This is where Practice Flow Solutions practice planning services can allow you to take advantage of our in depth medical design experience and still let you work with a local architect.  We will design the practice plans and guide your local architect to help you get the best project for the best price.

 

 

Do all doctors spend 15 minutes per patient?

 

Although some organizations promote this it cannot be more from the truth.  From our experience, every doctor has their own rate of seeing patients.  Some are slower, some are faster the important thing is to understand what each doctors? potential is in your practice.  Practice Flow Solutions? Practice Flow Assessment will identify your doctors? true potential.  We use our PracticeWatch software to track ever step your doctors make to determine what rate they can see patients if all aspects of Practice Flow is maximized.

 

 

I know how much space I need, why can?t we just go straight to design?

 

Most practice underestimate the amount of space they need for their practice based on the amount of space they already have.  This can easily happen when a practice has outgrown and overcrowded their current office and do not realize that adding 1,000 square feet of space may only compensate for the current overcrowded situation. 

Another common problem is confusion over the difference between the amount of usable area they will occupy versus the amount of area they will be charged for rent.  The rental area will be the net area of the practice multiplied by a factor for common spaces in the building.

 

The proper process would be to identify the needs of your practice with careful thought into future growth based on your practices true ability to see patients.  Practice Flow Solutions Practice Flow Assessment and Space Needs Assessment will help guide your practice into understanding the true amount of space or land that your practice requires.

 

 

We are not going to EMR or EHR until after we move into the new practice.  What do we do with the charts until we are paperless?

 

We have heard many managers say the quickest way to lose your job is to undertake a building project and EMR at the same time.  If you are going to wait until a period of time after you move into your new practice to implement EMR you will have to have a game plan to do it successfully.  In most cases this means planning for chart space in the new practice that can be turned into scanning, training space or business office functions.  We have also situated the chart room so that it can be turned into a new service space such as an aesthetics room in a dermatology practice when the practice goes live with the EMR.

 

 

How can PFS help my practice if we are not moving into new space?

 

Our Practice Flow Assessment is an on-site service that can benefit organizations that need help with patient, staff and doctor flow problems.  While at the practice we will make observation and give specific solutions on how to correct flow problems.  Our advisors have worked with many large organizations, such as university and hospitals, to help with specific departments that were experiencing problems with productivity and bottle necks on providing efficient patient services.